Customer Service Cover Letter

Dear Hiring Manager,

I am writing to you in response to the Customer Service Representative job advertisment listed on your website. Having worked for [Your Previous Company’s Name] for more than five years, I have developed multiple skills required for this type of job. I am excellent in communicating with customers over the phone. In addition, I can easily deal with agitated customers. Also, patience is one of my key characteristics, and I enjoy working with people.

I am used to working on multiple projects at the same time since multitasking motivates me to do my best. With the experience I possess, I can offer innovative ideas that will help your business grow.

My daily duties included answering over 50 calls and solving various issues that our customers had. Furthermore, I communicated with business owners to solicit sales for our services. During my tenure, I helped develop a new sales strategy which helped reduce costs. Since it was a huge success, it has been used at the company ever since.

Having all the needed requirements for this position, I feel I would be a valuable addition to your company. I hope that you will feel the same after reviewing my application. I eagerly await the opportunity to elaborate on how my experience and specific set of skills can profit your company.

Thank you very much for your consideration.

I am looking forward to hearing from you.

Kind regards,
[Your Name]

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