Above all else, GoSuperb is committed to protecting the privacy of its clients and website users. We are respectful of the fact that you have decided to entrust us with your personal information. This sort of information may have incredible value for you and your business. Thus, we are taking precautions and specific steps to ensure that your privacy stays intact.
Personally Identifiable Information (PII)
Personally identifiable information is any information or data that can potentially identify a business or a particular individual (website user). That sort of data differs from your personal information, as personal information cannot be traced back to you (user or client) in most cases.
Please bear in mind that GoSuperb will never use or process your information without your consent. However, this information may be necessary for us to provide you with our services. Therefore, if you are not willing or cannot provide us with specific information, we may not be able to continue our business relationship with you.
The information will be collected through the use of our website and our services. Those instances include:
PII and your personal information that’s collected through our website and services include, but are not limited to:
All of the PII and personal data collected through our website is solely owned by GoSuperb.
In regards to non-PII, we reserve the right to share such information for marketing or other specific purposes. However, any personal information that we use for these purposes will never be traced back to you (client or the registered user).
In the following segment, we will elaborate more on the specific data usage you can expect while using our website and our services.
We may process your data in regards to our services and our website. To do this, we will use our analytics tracking system. The data we collect may include your IP address, type and version of the browser you’re using, your geographical location, page views, page and website navigation pattern, referral website or source, and the length of your visit to our website. We may also process the pattern, frequency and timing of your visit or use.
Legal basis: the processing of your usage data is a choice for which you have to give us consent. The sole purpose of the processing is website improvement and the improvement of our current and future services.
We may process your account data in regards to your account on our website. That includes your first and last name, company name, address, country, town/city, state/county, postcode/ZIP, phone number and email address. This information will be provided by you or your employer.
Legal basis: the processing of your account data is a choice for which you have to give us consent. The sole purpose of the processing is website and service improvement, provision of services, accounting purposes, as well as viewing and monitoring your use of our website and our services.
We may process your transaction data in regards to payments made on our website. In order to pay for our services and for GoSuperb to provide you with payable goods or services, you will be asked to provide contact details, payment method details, and transaction details. This sort of data will also be used for keeping a record of transactions between you and our company.
Legal basis: the processing of your transaction data is a choice for which you have to give us consent. The sole purpose of the processing is entering into a contract and completing the necessary steps in order to provide you with our services.
We may process the information and personal data you provide us with during the use of our services. That includes the information you give us while making an order, requests and similar instances. This data may be processed in order to maintain our website security, provide our services, communicate with you as a client and maintain back-ups of our databases.
Legal basis: the processing of your service data is a choice for which you have to give us consent. The sole purpose of the processing is a legitimate interest of our company, as well as the administration of our business, contract execution or entering into a contract.
We may process your inquiry data in regards to our services. This data includes your name and email address, as well as other relevant information you include in your inquiry.
Legal basis: the processing of your inquiry data is a choice for which you have to give us consent. The sole purpose of the processing is selling, offering and providing additional information about our services and/or goods.
We may process your correspondence data in regards to our services. That data includes your name and email address, as well as the correspondence content and the metadata related to it. The metadata will be generated through our website by using the website contact forms.
Legal basis: the processing of your correspondence data is a choice for which you will have to give us consent. The sole purpose of the processing is correspondence with the users and record-keeping of the said correspondence, as well as the administration of our website, services, and business in general.
If such situation arises, we will follow all the necessary steps for disclosing the information requested by the law enforcement agency. Please bear in mind that the law will determine your awareness of this disclosure. If GoSuperb is under no legal restriction, we will do everything in our power to inform you of this inquiry for your information as soon as we receive the legal permission to do so.
Keep in mind that, while we try to protect your privacy on all occasions, GoSuperb is obliged to first comply with the law. Thus, we reserve the right to disclose your personally identifiable information to a governing authority if we have reasons to believe that you are using our website or services to commit unlawful acts.
Other Instances of Data Processing
In specific occasions, GoSuperb reserves the right to process all your personal data identified in this policy for legal purposes. That includes court proceedings, out-of-court and administrative procedures, as well as the exercise, defense and establishment of legal claims.
Legal basis: this processing is used for the sole purpose of our legitimate interest, including the protection and use of our, your and others’ legal rights.
In case of insurance coverage, risk management and the obtainment of professional advice, GoSuperb reserves the right to process any of your personal data that’s been identified in this policy.
Legal basis: this processing is used for the sole purpose of our legitimate interest, including the protection of our business and company against risks.
Finally, if it is necessary for GoSuperb to process any of your personal data in order to comply with a legal obligation, we reserve the right to do so. Furthermore, we may process your personal data in order to protect our or another person’s interests.
Please bear in mind that you shouldn’t provide us with any other person’s personal data unless we ask you to do so.
Personal Data Access
GoSuperb reserves the right to disclose your personal data to:
Additional Information about Data Sharing
Our writers do not have and never have been given access to your personal information or PII unless we have instructed otherwise.
Furthermore, in regards to your transactions and payments, we require the use of a third party. We only use reputable payment processing companies, and we also allow PII and payment information encryption that enables us to protect you. However, GoSuperb will not be held responsible for security breaches of a third-party payment processing provider.
Deleting your PII
Any personal data you provide GoSuperb with will not be kept for any longer than it is necessary. However, if you decide to cancel your account or stop using GoSuperb services, and you wish to remove or delete the PII from the GoSuperb website, partially or in whole, you may send us a written request.
Please bear in mind that the deletion may limit or restrict your use of GoSuperb services.
GoSuperb has taken all the necessary precautions in regards to protecting your privacy. That includes a unique password that’s only to be used by you. However, it is your sole responsibility to protect your password’s integrity.
Therefore, GoSuperb will not be responsible in case of misuse of your PII by someone who has accessed your user account by inputting the password. If you think that your account security has been compromised, don’t hesitate to contact GoSuperb immediately so that you can receive a new password.
Our website features the latest security measures that will protect any and all information which is collected and stored in it. However, even though we have taken the necessary security steps to protect your integrity and the integrity of our security systems, GoSuperb cannot be held responsible for certain unfortunate situations during security breach:
Knowingly providing any and all data to GoSuperb and our website is done at your own risk.
GoSuperb provides services to all users who are over the age of 18. In regards to that, we will never knowingly collect or use personal information or PII supplied by a minor. Furthermore, we take great precautions in confirming the age of users who register for an account on our website.
In case we do find that a minor has been using the GoSuperb website or our services, we will immediately remove any information related to the user and terminate our business relationship with them.
Your User Rights
According to data protection laws, you have the right to:
A cookie is a text file that consists of a string of numbers and letters (the identifier). The web server sends the identifier to the browser, which then stores it. Afterward, the identifier goes back to the server whenever the browser requests page access from the server.
Third parties may use the information that the cookies collect. The purpose of that use is site improvement, the analysis of our client relationships, and/or marketing objectives.
How to Manage Cookies
If you wish to delete cookies or you refuse to accept them, please refer to the links below. Each one of them contains specific information regarding different browsers you might be using.
Google Chrome – https://support.google.com/chrome/answer/95647?hl=en
Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera – http://www.opera.com/help/tutorials/security/cookies/
Internet Explorer – https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari – https://support.apple.com/kb/PH21411
Edge – https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
In case GoSuperb sells its company partially, or in whole, your PII may be transferred in accordance with the sale agreement. However, you will receive a notification if such a transfer occurs. If you continue to use our services, your PII and other personal and non-personal information will remain protected by the same policy outlined in this document until further notice.
Principal place of business: Amsterdam, the Netherlands
Registered office address:
You may contact us:
By email: email@example.com
By Skype: Gosuperb
By using the LiveChat feature on our website
Our Data Protection Officer: S. Bahisheva
Contact details: firstname.lastname@example.org